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Shipping & Returns

Shipping Policy

We aim to deliver your order as quickly and safely as possible. All purchases are processed within 5–10 business days, and you will receive a confirmation email with tracking information once your order has shipped. Delivery times vary depending on your location, but we work with reliable carriers to ensure timely arrival. Please make sure your shipping details are accurate at checkout to avoid delays. If you have any questions about your shipment, our customer support team is always ready to help.

Return & Exchange Policy

Your satisfaction matters to us. If you are not fully happy with your purchase, you may request a return or exchange within 30 days of receiving your item. Products must be returned in their original condition and packaging. Once we receive and inspect the item, we will process your refund or exchange promptly.
Please note that shipping fees are non-refundable unless the return is due to a product defect or an error on our part.
To start a return or exchange, simply contact our customer care team—we’re here to make the process easy and stress-free.

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Email:

customer@framsi.com

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